Start here
- Stay focused on the work N78-Ops is your on-phone business desk for trades and solo service work. It handles tracking, ordering, and paperwork so you can stay on the tools, the road,…
- Guided setup (first run) When you see it: After the welcome screens on a new install (or when guided setup runs after a factory reset).
- Recommended setup order Use this order on a new install (or after you skipped guided setup). For a pre-send checklist only, read Before your first send first.
- Before your first send Stop here before you tap Email quote, Text, or Share PDF on your first estimate.
- Release versions N78-Ops on Google Play ships as one app with Basic, Pro, and Premier plans. Version name and build number appear on the dashboard footer and below this Help…
- Workflow helpers N78-Ops includes built-in support so quotes and jobs move forward instead of stalling. Read Stay focused on the work first for the full picture of what the a…
- Quick start N78-Ops is the public product name (Google Play, website, and this Help). You may still see n78ops in a few technical spots (package ID, folder names)—same app.
- Settings quick reference N78-Ops on Google Play targets Android 10+ phones and tablets. On-device storage paths use the lowercase n78ops folder name—same app.
- Today: next steps per quote The Today hub is where open quote work is easiest to scan: drafts to finish, quotes waiting on the customer, approved jobs that still need a calendar date, a…
- Quote priority strategy N78-Ops uses one declared priority strategy on every open-quote list: each quote gets a score, lists sort highest first, and status always beats urgency—so a…
- Copy me on client texts and emails Settings → Profile (Business profile) includes Copy me on client texts and emails. It is off by default — turn it on when you want Bcc on client mail and you…
Basics
- Keyboard & navigation • Close keyboard: Double-tap in any blank area, press the Back button, or tap Done/Next on the keyboard. • Return home: Tap the home icon (when shown), or do…
- Icon guide (toolbar & common actions) Below the legend, each icon matches the same shapes you see in the app’s toolbars. Your phone may also read these aloud when spoken feedback is on.
- Accident protection (confirm first) To prevent accidental changes, destructive actions use a normal tap that opens a warning dialog first. Nothing is removed until you tap Delete (or the red co…
- Quick Actions Tap the Phone or Email icons directly from the Clients list to quickly contact a customer without opening their full profile.
- Finding your way around the app Dashboard layout: After the N78-Ops header, Home groups tools by your plan — Work is always present; Finance & insights and some System tiles (for example Ac…
- Setup walkthrough (step by step) Read Before your first send before your first customer handoff. For the full install checklist, see Recommended setup order.
- Locked data & comment fields Client and quote data are locked. Comment fields can be edited even when the page is locked.
Billing
- Quote status & colors Quotes change color based on their progress:
- Quote drafting & locking Quotes stay in Draft (gray) while you edit line items. Optional: set Expected job duration on the quote (starts from Settings → Scheduling → Default job dura…
- Job status & ledger guardrails N78-Ops is a front-end field tool, not an accounting system — your accounting software is the single source of truth for your books. N78-Ops keeps your job s…
- Fix a mistake on a sent invoice Found a wrong amount, line item, discount, tax / taxable status, or payment terms on an invoice you already sent? Once an invoice is sent, N78-Ops locks its…
- Returned checks, NSF & bounced payments When a check bounces, an ACH/bank transfer is reversed, or a card payment is charged back, the money you already recorded as received never actually cleared.…
- Collecting payment N78-Ops does not run customer card payments inside the app. When money has cleared outside the app, mark the quote Paid so your pipeline and reports stay acc…
- Plan limits: active quotes & clients An active quote is any quote that is not archived and belongs to a client that is not archived. All open quote stages—from Draft through Paid—count toward yo…
- Invoice totals may be out of date After you send an invoice, N78-Ops enters invoice phase: line items, discounts, tax settings, payment terms, down-payment %, milestone structure, and per-quo…
- Payment milestones & due dates Premier Premium: In the quote editor, scroll to Payment milestones to split a quote into deposit, progress, and final payments (or your own labels and amounts).
Schedule
- Work week & business hours Open Settings → Scheduling.
- Using the calendar (step-by-step) Try these exercises in order on a phone or tablet. They use real screens in N78-Ops—nothing here changes your data until you tap Schedule for … or confirm a…
- Repeating jobs on the calendar Use Repeat while booking on Schedule (from the dashboard, a client profile, or Open calendar to schedule on an approved quote).
- Schedule calendar colors Open Schedule from the dashboard or a client profile. Colors on the month grid match list colors on the day sheet.
- Booking a job on the calendar Open Schedule from the dashboard, a client profile (Quick Book calendar icon), or Open calendar to schedule on an approved quote.
Data
- Data files & backups Where to open backups: Dashboard → Data & backups opens the Backup screen in one step—tap Create full backup under Backup, import & restore. Backup reminder…
- Data portability (CSV Export) In Clients, tap Export spreadsheet… (top of the list) for a normal spreadsheet export—ClientRegistry.csv (one row per client—identity, company, address, phon…
- Manual Backups & JSON Snapshots Create a full snapshot: Dashboard → Data & backups, then Create full backup under Backup, import & restore. Backup reminder and factory reset are under Backu…
- Backup folder (Premium) Premier Premier only: optional scheduled backup on a cadence you set under Settings → Backup folder.
Security
- When data leaves the device Default: your business data stays on this phone. Clients, quotes, schedules, and invoices live in Android’s private app sandbox. Nivo78 does not receive your…
- How your data is protected The short version
- Protecting exports & sensitive data Why this matters
- Philosophy of resilience When someone asks how you’d keep working if the network or a vendor is down
Reference
- Reports: accounts receivable Pro Open Reports from the dashboard, then choose Accounts receivable. Tap the help icon in the top bar for the short explanation of what is included. The list sh…
- Theme & appearance Open Settings → Appearance.
- Locale & formats Open Settings → Locale & formats.
- Default Settings Factory defaults on a fresh install before you change anything. Each row is setting name — default value — where to change it. Open this article from Dashboa…
- Plan & subscription Open Settings → Plan & subscription to see your Basic, Pro, or Premier tier on this device.
- Show locked plan previews Settings → Appearance toggles Show locked plan previews.
- Common business terms • Revenue: Total value of all approved quotes. • Tax reserve (est.): A set-aside hint from your federal reserve rate on approved revenue— not a tax bill. • M…
- Tax reserve & financial planning Premier The Tax reserve (est.) line on Business status (Premium) is a conservative set-aside hint based on YTD approved quote revenue and the rate under Tax & pricin…
Support
- Troubleshooting: Quote sending Email opens but delivery looks wrong — see Troubleshooting: Email quote delivery (view link vs PDF).
- Troubleshooting: Email quote delivery What you see (default): Tapping Email quote opens your mail app with a PDF attachment. Hosted quote and invoice links in email is off by default under Settin…
- Troubleshooting: Data & Sync • Vault / secure storage: Use Unlock with biometrics or your verification flow. Restore from a backup file may ask for your master password. • Missing files:…
- Reporting bugs or getting help If you encounter a problem, open Settings → Help & feedback on the main grid—not Dashboard → Help, which is where you browse articles like Default Settings.…